Future

For some years now, banks have been grappling with the idea of cloud. A bit like Big Data, ‘cloud’ is this amorphic term that offers a panacea of solutions and nothing specific. This is not actually true, but the wide-ranging breadth of cloud and few and far between examples of depth, make it a term…

For some years now, banks have been grappling with the idea of cloud. A bit like Big Data, ‘cloud’ is this amorphic term that offers a panacea of solutions and nothing specific. This is not actually true, but the wide-ranging breadth of cloud and few and far between examples of depth, make it a term…

I had a Red Pill moment last week. Not an Aha moment but a Red Pill moment because I realised the false reality of our world. You see, I present all the time and talk about the forces of change for the future: Political, Economic, Social and Technological (PEST). I usually skip over the Political…

Another day, another challenge. Again, it’s to do with the move from the physical distribution of paper to the digital distribution of data (my favourite mantra of the moment) and the way in which things change. Think of it this way, I’m talking to a company about relationship management. Their view: it all comes down…

Another thing that came up last week is that someone said to me: “do you think incumbent banks can step up to the digital challenge and take on the likes of Amazon, Apple, Google and Facebook”. I said: “no”. Sorry guys, but the answer is negative. There are various reasons for this. First, as was…

Another thing that came up last week is that someone said to me: “do you think incumbent banks can step up to the digital challenge and take on the likes of Amazon, Apple, Google and Facebook”. I said: “no”. Sorry guys, but the answer is negative. There are various reasons for this. First, as was…

I’ve talked about other folks ideas for 2014 and the key technology trends, as well as a few wild predictions.  Today, I start the first of three blogs focused upon retail banking (tomorrow commerical banking and next week investment banking). So here are my specific predictions for retail banks this year.  Customer focus is the top priority Customer…

As we enjoy the headlines coming out of CES in San Francisco: Android device sales 'to top one billion' in 2014 Google Glass-controlled treadmill debuts at CES 2014 Samsung unveils new Galaxy NotePro and TabPro tablets Samsung shows off its Bendable TV Michael Bay walks out of CES after fluffing Samsung TV presentation LG shows off first…