I’ve talked for some time about component based banking but what about component based pricing? Bank pricing is the most opaque part of the industry, and the part that irritates customers the most. Customers get charged high fees for unauthorised overdrafts as this funds free bank services for those who don’t go overdrawn. Banks focus…
I’ve talked for some time about component based banking but what about component based pricing? Bank pricing is the most opaque part of the industry, and the part that irritates customers the most. Customers get charged high fees for unauthorised overdrafts as this funds free bank services for those who don’t go overdrawn. Banks focus…
I engaged in a lengthy debate yesterday about digital banking (for a change). The core of the discussion is whether humans are needed in a digital bank. Not humans to program the bank, as they’re obviously needed, but humans to service the customer. It was somewhat of a null debate, as you will definitely have…
It is interesting to hear the non-stop debate about the UK housing market bubble (and it is a bubble); the settling of the European markets after the sovereign debt crisis; the burgeoning US economy that is getting back to normal superpower status; whilst China will be the #1 economy by 2018; and other bullish market…
I was going to use this in my presentations but it’s far too difficult to fit everything in these days, so it’s a blog post instead. I’ve been asked to research 2035 by a client. One of the things I stumbled across was this: “Scandinavian scientists develop dog ‘translator’”. This is an experimental device that…
Building to the theme of the divide between the old world of finance and the new, and why (some) banks aren't fit for the 21st century, brings a few more points to mind, in particular about control and centralisation. Banks were built as control freaks. They need to own the complete end-to-end cycle of everything….
