Fintech

It’s interesting to see AI appearing more and more in financial conversations. A few examples just this week: AI’s Role in Banking: A Game Changer or Just Another Fad? How Artificial Intelligence is changing banking How AI is helping banks support sustainability transformation. The ability to quickly process large amounts of data makes AI models…

This was an interesting headline in The Wall Street Journal which made me open my eyes: Why the Coolest Job in Tech Might Actually Be in a Bank For tech and AI talent, jobs at financial services companies are more desirable than they have ever been. Banks have been working hard to make it happen….

I talked a bit about Amazon and Apple teaming up to develop AI strategies to compete and beat Alphabet/Google and Microsoft the other day. It got me thinking: why are we talking the American Big Tech giants when there are several Big Tech Asian giants namely Alibaba, Baidu, Tencent and NVIDIA themselves. What are their AI…

I’ve talked about how the financial system can either aid or abet the challenge of climate change – so much so that I even wrote a book about it called Digital for Good. This means that there is a future where someone has to work to protect our environment who I call the Environmental Defender….

Back in 2012 I argued that there would soon be mobile wallet wars. In 2014, I speculated that there would be mobile wallet wars but that it was early days. In 2020, I still noted that mobile wallets were pretty awful. Today, it is clear that the mobile wallet is the core of the customer relationship and competitive…

I wrote in April about debanking my bank before they debanked me, which is a theme regularly popping up in UK media. The debanking process is where, without notice, a bank decides that your account is suspicious and blocks it for no apparent reason. You cannot get it reopened and often find it difficult to…

I’ve been surprised recently by non-stop news updates about how well Revolut is doing. From getting its UK banking license, which was suspect for a while, to achieving the milestone of 50 million customers, 2024 has been a pretty phenomenal year for the company. Then they announce next years plans which include AI-driven finance, super…

Last week, a report was released by the UK’s Parliamentary committee saying that the UK regulatory body for financial conduct – the FCA (Financial Conduct Authority) – is “incompetent at best, dishonest at worst” and that it has a “toxic culture”. This is based upon an investigation of the FCA which took almost three years…

I got another good question in my banking session the other day: AI disruption will be transformational to banks revenue generation and cost optimisation. How do you see the people and organisational model of banks developing as they harness its benefits? This is a tough one, but the answer is clearly that everything that can…

Fifteen years ago, I did a major survey into the use of cloud computing in financial services. Bear in mind this was really early days, and the results were quite nebulous. The main headline was that cloud computing needs better definition to succeed: The research report, which encompasses the views of over 230 financial professionals…