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The real rip-off culture? Part Three

In the final part of a three-part review (parts one and two) of money lending and the accusation made by Vince Cable, the Business Secretary, of a “rip-off culture” in parts of the financial system, I decided to pick on the story of Arran Coghlan. Arran has recently been acquitted of assaulting two police officers.  He…

Arran Coghlan

How much have the bank bailouts cost UK taxpayers?

This was a question posed to me by Sky News, and the answer is: however much you want to report. This is based upon the fact that there are lies, darned lies and statistics, and you can manipulate the spend, exposure and loss for each taxpayer any which way you choose. For example, the National…

How much have the bank bailouts cost UK taxpayers?

This was a question posed to me by Sky News, and the answer is: however much you want to report. This is based upon the fact that there are lies, darned lies and statistics, and you can manipulate the spend, exposure and loss for each taxpayer any which way you choose. For example, the National…

Four pillars of post-GFC regulation

I don't like using acronyms like GFC, the Global Financial Crisis, but it makes sense having just found a really interesting paper by Andy Haldane, who will speak at the Financial Services Club next April.  Andy is the  Executive Director for Financial Stability at the Bank of England, and the paper is co-written with Sujit…

Four pillars of post-GFC regulation

I don't like using acronyms like GFC, the Global Financial Crisis, but it makes sense having just found a really interesting paper by Andy Haldane, who will speak at the Financial Services Club next April.  Andy is the  Executive Director for Financial Stability at the Bank of England, and the paper is co-written with Sujit…

PPI mis-selling costs UK banks £6 billion

Lloyds took a big hit in first quarter for PPI payments, the mis-selling of payment protection insurance.  The other banks did the same and Santander took a hit this quarter. The issue is that PPI is an insurance that is meant to cover loan repayments if the borrower becomes ill or loses their job.  The…

PPI

The outlook for UK banking results this week

So today marks the start of the bank reporting season in the UK which, based upon last week’s results in the USA and Europe, will be pretty bleak too. First, we have HSBC which is a mixed bag of news. According to the Telegraph, HSBC will report “a profit for the first six months of the…

Delivering stellar service in banking

I keep thinking about stellar service and what it could mean. Very rarely do you experience stellar service these days. With airlines, it’s a pain to fly.  The airport experience is degrading and the flight itself is no longer exceptional, even in the best class airlines, thanks to the loss of business in recent years…

Too Big To Fail or Too Small To Succeed

We talk all the time about too big to fail, alternatively known as TBTF or 2B2F, but is there another side to this equation of the GFS (Global Financial Crisis) which could be called TSTS or 2S2S? TSTS is too small to succeed, and it strikes me that the financial industry has squeezed out almost…

Totally immersive experiential marketing

Nothing to do with banking … or is it? … but I’m loving a new social media experiment being staged by Intel and Toshiba this week. They’ve hired D. J. Caruso, the Director of Disturbia, to make a social horror film … brilliant. It caught my attention on Sunday and the film started running on…

Twitter film

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