3 out of 5 frauds come from Meta
Appearing in a Parliamentary session the other day, Woody Malouf, Revolut’s head of financial crime, said Meta platforms were “being used as a hotbed for scams” and estimated that 3 out of 5 scams are being generated by Facebook, Instagram and WhatsApp I’ve no idea about your experience but my experience is that anything I…
What’s your purpose?
I find the world fascinating. Humans are amazing. We just launched the James Webb Telescope to see world’s formed billions of years ago and the Elizabeth Line. Both are engineering projects of immense challenge, and immense cost, as covered by many documentaries. Then I read that Chinese social media celebrates the assassination of Shinzo Abe,…
What’s your focus: customer or profit?
Back in the day, a number of books were key to my management thinking. Books by Peter Drucker, James Champy and Michael Hammer, Ricardo Semler, Michael Treacy, Don Peppers and Martha Rogers, Tom Peters and Robert Waterman, and more. All of these books were about changing businesses to be customer focused, and one of the…
An interview with EFMA about the realities of digital for good
I just had a nice interview with EFMA (now Qorus) about the new book Digital for Good (available here), and thought I would share the interview here. Hope you like it. Qorus- It is not always easy to distinguish genuine leaders from clever communicators. How did you select the different people you gave the floor…
A circular economy or degrowth?
I launched the new book Digital for Good in London the other day, and was joined by many friends in my network. The main highlight of the event was a panel discussion on where we are going with four panellists: Gail Bradbrook, Co-founder, Extinction Rebellion Gihan A.M. Hyde, Founder & CEO, CommUnique Tram Anh Nguyen,…
A conversation between the angry banker and the activist consumer
For a few months now, I’ve given Gail Bradbrook, Co-Founder of Extinction Rebellion, a voice on this blog. The idea was to get understanding through talking. There have been many negative reactions, particularly this challenge from an angry banker. Since then, he has sent me several more negative emails, which I haven’t shared, but decided the…