Following on from my discussions of solutions versus product people and vertical alignment versus horizontal, the question came up as to how to think strategically. How can you really get inside the customer’s head? What keeps the CEO awake at night (literally in the case of Lloyds Banking Group)? And all those other strategic account questions…
I’ve been debating some future presentations with various folks today, and a little ray of light went off in my head. The light was triggered by a comment: “can you talk about what impact regulatory change may have on bank to corporate relationships using examples historically?” The question was really asking about the unintended impact…
I’ve been debating some future presentations with various folks today, and a little ray of light went off in my head. The light was triggered by a comment: “can you talk about what impact regulatory change may have on bank to corporate relationships using examples historically?” The question was really asking about the unintended impact…
PwC conducted research with almost 3,000 banking customers from a range of segments across markets to discover their expectations of banking in the digital age. They selected both emerging and developing markets including China, India, Mexico and the UAE, as well as developed markets like the UK, Canada, France and Poland. The research revealed that…
PwC conducted research with almost 3,000 banking customers from a range of segments across markets to discover their expectations of banking in the digital age. They selected both emerging and developing markets including China, India, Mexico and the UAE, as well as developed markets like the UK, Canada, France and Poland. The research revealed that…
Last year, I stumbled across predictions from a century ago, and responded by making some predictions for a century ahead. Strangely enough, there was also a moment to look back over the last fifty years of technology developments around that time too. So it must be whilst sitting around on holidays that these things come out as,…
There’s an interesting economist out this week with a front page saying: “Save the City”, which seems to be getting everyone a little bit worked up. Why? Because it’s in defence of the City. The story talks about the history of the City, and how its future may be jeopardised by the regulatory and taxation…
There’s an interesting economist out this week with a front page saying: “Save the City”, which seems to be getting everyone a little bit worked up. Why? Because it’s in defence of the City. The story talks about the history of the City, and how its future may be jeopardised by the regulatory and taxation…
What’s hot in tech in 2012 is a continuation of what’s hot in tech in 2011: cloud, smartphones, tablet PCs, contactless mobile and more. Rather than just repeating all that again, let’s be more specific: Contactless mobile will reach a tipping point in retail payments Social media will become a core communications tool PFM, combined…
What’s hot in tech in 2012 is a continuation of what’s hot in tech in 2011: cloud, smartphones, tablet PCs, contactless mobile and more. Rather than just repeating all that again, let’s be more specific: Contactless mobile will reach a tipping point in retail payments Social media will become a core communications tool PFM, combined…
