Digital Bank
The role of the bank branch in the digital age
I tweeted yesterday that bank branches are still important as, for many, digital only is too nerve wracking when it comes to money. I knew it would get some pushback, and it did, but here’s the logic and how this started. We’ve just seen JPMorgan hold their investor day, where they announced three things that…

Data is the bank’s battleground – are you fit to fight?
I’ve developed a whole new presentation on the ValueWeb, which I’ll share at some point soon, and tried it out today for the first time. It was interesting to gauge the audience reaction, which was overwhelmingly positive. We then had a panel discussion at the end of the session, and one of the panellists summarised…
The biggest banking challenge is leadership
So yesterday, I identified the three biggest challenges to banking today based upon a major dialogue on social media with the Next Bank Facebook community. Those three barriers are regulations, legacy and culture. The three barriers are intertwined in a vicious circle. Regulations stop banks from innovating; legacy systems stop banks from innovating; a risk…
How one bank changed core systems
After blogging yesterday with my regular beat to get rid of old legacy systems, I then had another thought. Don’t get rid of them. That is a possibility. Maybe you don’t need to replace the core. Maybe you just need to create a new platform that is digital and gradually migrate customers across. In other…
How one bank changed core systems
After blogging yesterday with my regular beat to get rid of old legacy systems, I then had another thought. Don’t get rid of them. That is a possibility. Maybe you don’t need to replace the core. Maybe you just need to create a new platform that is digital and gradually migrate customers across. In other…
The Banking Paradox: even bankers want to move to fintech
This post is stolen from Philippe Gelis's (CEO of Kantox) blog on LinkedIn, as it adds more insight to my similar post last week: Last week I was in Madrid where Actualidad Economica and CaixaBank awarded Kantox with a best start-up prize. It is paradoxical when I think back to 4 years ago. When I was looking for…

Apple Pay will be the mobile wallet of choice and here’s why
So Apple Pay finally launched in the USA on October 20 and there’s been mixed reviews. Some people couldn’t make payments, whilst some found they were double-charged. However, these are just teething issues and the overwhelming reports are positive. Even former Apple CEO and Financial Services Club keynote speaker John Sculley: I think Apple Pay…

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