Digital Bank

It’s interesting to see AI appearing more and more in financial conversations. A few examples just this week: AI’s Role in Banking: A Game Changer or Just Another Fad? How Artificial Intelligence is changing banking How AI is helping banks support sustainability transformation. The ability to quickly process large amounts of data makes AI models…

This was an interesting headline in The Wall Street Journal which made me open my eyes: Why the Coolest Job in Tech Might Actually Be in a Bank For tech and AI talent, jobs at financial services companies are more desirable than they have ever been. Banks have been working hard to make it happen….

Back in 2012 I argued that there would soon be mobile wallet wars. In 2014, I speculated that there would be mobile wallet wars but that it was early days. In 2020, I still noted that mobile wallets were pretty awful. Today, it is clear that the mobile wallet is the core of the customer relationship and competitive…

Last week, a report was released by the UK’s Parliamentary committee saying that the UK regulatory body for financial conduct – the FCA (Financial Conduct Authority) – is “incompetent at best, dishonest at worst” and that it has a “toxic culture”. This is based upon an investigation of the FCA which took almost three years…

I got another good question in my banking session the other day: AI disruption will be transformational to banks revenue generation and cost optimisation. How do you see the people and organisational model of banks developing as they harness its benefits? This is a tough one, but the answer is clearly that everything that can…

I was recently asked: Where are the boundaries of digitalisation (are there any)? We all would have different answers to this one, but there are boundaries to digitalisation. The main boundary is where technology is replacing the human, rather than augmenting humanity. I blogged about that last year: AI should augment the human and automate…

I know that my blog is meant to focus upon business, finance and technology, but every now and again you start asking existential questions like: What is time? Why do we have borders? What is money? Do we live in the matrix? So, I thought I would address these questions. What is time? Time is…

Fifteen years ago, I did a major survey into the use of cloud computing in financial services. Bear in mind this was really early days, and the results were quite nebulous. The main headline was that cloud computing needs better definition to succeed: The research report, which encompasses the views of over 230 financial professionals…

Last week, McKinsey released their latest podcast and the title caught my eye: Transforming to an AI-powered finance function It’s a really interesting chat between OpenAI CFO Sarah Friar and McKinsey senior partner Lareina Yee on the podcast At the Edge. Listening to it (and there’s also a transcript), here are a few highlights of Sarah’s thoughts,…

Unsurprisingly, after a major election that will influence the Western world, the election of Donald Trump resulted in a flood of PR releases and contacts to tell me how this will influence the economy, Europe and the world. Some even got more specific, talking about how it will change fintech and cryptocurrencies. Let’s take a…