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Building upon the previous two blog entries that discussed the new business models in banking based upon  products (cloud-shared leveraging data analytics) and processing (real-time via open sourced APIs), we now arrive at the customer layer (mobile and social).   Seen as the most important layer, as this is where the relationship between provider and…

Building upon the previous two blog entries that discussed the new business models in banking based upon  products (cloud-shared leveraging data analytics) and processing (real-time via open sourced APIs), we now arrive at the customer layer (mobile and social).   Seen as the most important layer, as this is where the relationship between provider and…

So I started this series of blogs by talking about the age of the Digital Bank and that it starts with these basics: products are cloud-based components that leverage data in the back office to be relevant to the customer in the front office. Building block one: cloud and big data. Building block two: APIs…

So I started this series of blogs by talking about the age of the Digital Bank and that it starts with these basics: products are cloud-based components that leverage data in the back office to be relevant to the customer in the front office. Building block one: cloud and big data. Building block two: APIs…

There is a sea change taking place in finance, the economy and the world, thanks to digitalisation and technology. In banking, I’m not sure that it’s seen, or that it is seen visibly, but the sea change is being enabled by seven key technology components right now: cloud and big data in the back office;…

There is a sea change taking place in finance, the economy and the world, thanks to digitalisation and technology. In banking, I’m not sure that it’s seen, or that it is seen visibly, but the sea change is being enabled by seven key technology components right now: cloud and big data in the back office;…

Although I said yesterday that I struggle with banks being disintermediated, I did leave out one critical point. Many things have appeared in the banking world during my time, and been tried and dismissed. Biometrics has been long discussed for authentication, but is yet to be seen. The end of the branch has been long…

Although I said yesterday that I struggle with banks being disintermediated, I did leave out one critical point. Many things have appeared in the banking world during my time, and been tried and dismissed. Biometrics has been long discussed for authentication, but is yet to be seen. The end of the branch has been long…

Building on yesterday’s theme, I struggle when people (including myself, I must admit) shout out that banks are going to be disintermediated, I struggle when someone starts shouting out that Google, Facebook or Amazon will replace banks.  I struggle even more when rebels state that bitcoin is the future and down with the capitalists. Maybe…

Building on yesterday’s theme, I struggle when people (including myself, I must admit) shout out that banks are going to be disintermediated, I struggle when someone starts shouting out that Google, Facebook or Amazon will replace banks.  I struggle even more when rebels state that bitcoin is the future and down with the capitalists. Maybe…