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Hey, Mr. Skinner — is Turquoise Emulating Airlines?

Chris Skinner gets in his rant about BA, and mine about Virgin follows. The scary thought, tho, is that the new CEO at Turquoise seems to think airlines are a model of customer service: In his presentation at Finexpo, Turquoise CEO Eli Lederman drew an extended analogy between trading venues and airlines with the entirely…

Fawlty Towers Conferencing

I think the last 24 hours must be a record for the catalogue of amusing errors, in hindsight, experienced during a brief visit to the Middle East.  I’m here for a two-day conference and cannot believe the journey down here. It starts off with a small thing like BA, as usual, not having my meal…

Fawlty Towers Conferencing

I think the last 24 hours must be a record for the catalogue of amusing errors, in hindsight, experienced during a brief visit to the Middle East.  I’m here for a two-day conference and cannot believe the journey down here. It starts off with a small thing like BA, as usual, not having my meal…

Enterprise Banking? Get Real!

I’m intrigued about bank organisational structures and how they have little integration, as a few recent projects I’ve been involved with have shown the cracks in these organisations.  In a retail bank, we were talking about internet, call centre, ATM and branch with the retail distribution group.  I asked how they were viewing virtual worlds…

Enterprise Banking? Get Real!

I’m intrigued about bank organisational structures and how they have little integration, as a few recent projects I’ve been involved with have shown the cracks in these organisations.  In a retail bank, we were talking about internet, call centre, ATM and branch with the retail distribution group.  I asked how they were viewing virtual worlds…

Enterprise Banking? Get Real!

I’m intrigued about bank organisational structures and how they have little integration, as a few recent projects I’ve been involved with have shown the cracks in these organisations.  In a retail bank, we were talking about internet, call centre, ATM and branch with the retail distribution group.  I asked how they were viewing virtual worlds…

Enterprise Banking? Get Real!

I’m intrigued about bank organisational structures and how they have little integration, as a few recent projects I’ve been involved with have shown the cracks in these organisations.  In a retail bank, we were talking about internet, call centre, ATM and branch with the retail distribution group.  I asked how they were viewing virtual worlds…

Wanna be a millionaire through social networking?

There’s a new service called Yuwie. It’s aim is to compete with Facebook and MySpace. You may say that space is full, but it’s not.  The reason is that Yuwie pays the social networkers to network.  Unlike Facebook and MySpace therefore, who make around $8 million and $25 million a month in advertising respectively, Yuwie…

Wanna be a millionaire through social networking?

There’s a new service called Yuwie. It’s aim is to compete with Facebook and MySpace. You may say that space is full, but it’s not.  The reason is that Yuwie pays the social networkers to network.  Unlike Facebook and MySpace therefore, who make around $8 million and $25 million a month in advertising respectively, Yuwie…

Buddy, can you spare a dime?

A whole raft of headlines over the weekend to cheer up the weary investment banker. First, there’s the news that BNP and Credit Agricole are going to fight over ownership of SocGen, after the French bank declared almost $10 billion in losses from rogue traders and subprime. Then another saying that Massachusetts’ regulators are accusing…

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