Technology

Apr 15, 2010

Branches are dead, the future is social

I haven’t posted a presentation recently. Been a bit lazy, so here’s a bonus. My latest presentation on the future of (retail) banking: Branches are dead, the future is social View more presentations from Chris Skinner. And an audio file to go with it: Download Chris Skinner, EBF2010 (45MB) This is a keynote presentation I…

Apr 14, 2010

Why mobile is changing the banking planet

Back in 2004, I asked a group of bankers when mobile would take off in banking. They all said: “not in our lifetimes”. In 2007, Bank of America launched their mobile banking applications and has seen a rapid uptake of users. In less than a year, they reached a million customers on mobile, and saw…

Apr 12, 2010

The World of Me

I was watching a program about Sandi Thom. Sandi was the girl who played music in her bedroom, put it on MySpace, got picked up by a record firm and became an overnight star with a massive hit: "I Wish I Was A Punk Rocker (With Flowers In My Hair)" back in 2006. She was…

Apr 9, 2010

How Facebook Payments could work in the future

Imagine Facebook create a partnership with a global bank – let’s say HSBC – to offer a P2P payments service. Not Facebook credits, but proper P2P payments. How might it work? Today, I found out. I got Hyves. Yes, I know that sounds like some sort of disease but it’s not. It’s actually the Dutch…

Apr 8, 2010

A new PSD-approved Payments Institution starts business

Nick Ogden, CEO and founder of Voice Commerce (he previously created WorldPay, the RBS payments unit, back in 1993 and sold it to them in 2002*), recently spoke at the FSClub about using voice biometrics as part of authentication in mobile financial transactions. Who are Voice Commerce Group? Best to read what they say about…

Apr 2, 2010

What if the internet is your bank … and you can’t access it?

After Brett's post the other day which posed the question: "what if the internet is your bank?", I was quite amused just now, as I loaded Citibank's homepage and nothing loaded. Nothing at all. Nowt. Nada. Zero. Nothing. Why so? Because I use an add-on in Firefox called NoScript. NoScript describes itself as the "best…

Mar 31, 2010

What does it mean if the Internet is your bank?

In this guest blog entry Brett King, blogger at Banking4Tomorrow and author of the new book Bank 2.0, looks at what it means to live in an age where the internet is THE bank … In a quick straw poll recently conducted via Linked In we had a set of responses that confirms pretty much…

Mar 30, 2010

If identities are unique, why do I have so many?

It’s a question I’ve asked before, but is becoming even more pertinent as I see new identity management programmes being rolled out that are fragmented, uncoordinated and, in some ways, nonsensical. The point was brought home to me as I listened to the stream of discussion about identity management that took place as a workgroup…

Mar 22, 2010

A majority vote social media as important – critical for banking

Earlier this year we surveyed the Financial Services Club members and readers of the Finanser for their views on social networking and social media in banking. In February, we published the initial results as a qualitative report and now we have crunched the numbers to produce the quantitative report. There were 444 respondents to the…

Mar 17, 2010

Why PayPal et al REALLY matter!

So yesterday I argued that PayPal and their brethren of social monies don’t matter. It was like unleashing the sceptical banker that I know resides deep within me, and it felt good. Then I got a dose of new reality vision (maybe due to so many comments on yesterday’s piece) and it felt not so…