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Inside Twitter

As Twitter is still a hot topic for some, there's a really interesting survey that has just been released by social media analytics firm Sysomos.  After analysing information disclosed on 11.5 million Twitters accounts in July, they discovered that: 72.5% of all users joined between January 1 and May 31 2009 85.3% of all Twitter…

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Numbers, Part 14: Social media and banks

Let’s look at the relevance of social media to banks. Banks are starting to get into the idea of social media with Scotia Bank, Bank of America and HSBC running small business community networks for example, as well as some such as Wells Fargo pushing the envelope with blogs, Facebook, YouTube and Twitter. The usual…

Facebook friends

Telco O2 launch financial services

In a pretty important announcement today, O2 has opened a card-based financial service for their UK mobile subscribers. These are mobile Visa debit cards, powered by NatWest banking. O2 is one of the UK's largest mobile carriers, with over 23 million subscribers, and the service will be available from August 2009.  The O2 Visa cards…

Twitter is not for teens, Morgan Stanley

It surprises me to read that a teen intern's paper on social media has created a massive flurry of interest in Morgan Stanley and their clients' middle-aged management teams. "The Financial Times reported today that the US investment bank's European media analysts asked Matthew Robson, a (15-year old) intern from a London school, to write…

Cisco

Banking and technology go hand-in-hand

It occurred to me today that many of the revolutions in banking have occurred as a result of technology change. For example, the mainframe enabled back office automation of accounts to support banks becoming national and international behemoths. Without the power of the mainframe systems of the 1960s, Visa, MasterCard and SWIFT would not exist…

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Banking and technology go hand-in-hand

It occurred to me today that many of the revolutions in banking have occurred as a result of technology change. For example, the mainframe enabled back office automation of accounts to support banks becoming national and international behemoths. Without the power of the mainframe systems of the 1960s, Visa, MasterCard and SWIFT would not exist…

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How to break trust with social media

I'm going to post a bunch of stuff about our recent meeting discussing how banks could use social networks and social media soon, but then saw that Karl Flinders, a guest of the Club, beat me to it.  Writing for Computer Weekly, Karl posted a nice little note entitled: "The truth about banks, Facebook and…

How to break trust with social media

I'm going to post a bunch of stuff about our recent meeting discussing how banks could use social networks and social media soon, but then saw that Karl Flinders, a guest of the Club, beat me to it.  Writing for Computer Weekly, Karl posted a nice little note entitled: "The truth about banks, Facebook and…

The Mobile Financial Present

Yesterday, I presented the second in a series of webinars focusing upon Global Bank Trends. The first presentation looked at these trends generally.  You can watch and hear the hour-long webinar by clicking here or view and download the presentation: The second presentation focused upon trends in mobile financial services, and covers key developments in…

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The Mobile Financial Future

There are loads of discussions about mobile financial services right now, not least at the Financial Services Club. For example, I recently received this presentation from Len Pienaar, CEO for First National Bank’s (FNB) mobile solutions in South Africa: Add this to the many other mobile financial stories and case studies reported already: ABSA (Mobile…

RBS mobile

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