The biggest news stories of the week include ...
Customer segmentation in retail banking
Adkit, an international research firm, just sent me their insights into customer segmentation in retail banking. It’s an interesting report summarised in a 21-slide presentation. The main results show that most banks are narrowing down to three or four key...
Just had a great discussion about segmentation today, building on yesterday’s blog entry. The old homogenisation of customers into apples and pears, oranges and lemons, goes back to a simplistic time of the 1980s, where the analytics tools could not...
I'm in Iceland this week, and there's a fascinating split across the country over xenophobia and sovereign rights. This is because, post the financial crisis, the country is selling its prized assets from energy to land, acre by acre, kilowatt by kilowatt. Is this the only policy and what's happened to Iceland's banks since the crisis began ...
And our biggest stories of the week are ...
- Banks face 'day of reckoning', says McKinsey – the Telegraph
- Sir Fred Goodwin 'acted like he was off to play golf' as RBS collapsed – the Telegraph
- The Darling version: King and Balls savaged by ex-chancellor – the Independent
- Banks responsible for over a third of UK economic slump – the Telegraph
- Our 10 biggest banking bugbears – the Telegraph
- Osborne and Cable at war over bank reform – the Independent
- Banking reforms 'must be delayed' – the Independent
- I don't need my bank to tell me that I'm wasting money – the Telegraph
- Bank of America's $8.5bn sub-prime settlement blocked – the Telegraph
- Investigators uncover evidence of insider trading rings – the Telegraph
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Chris M Skinner
Chris Skinner is best known as an independent commentator on the financial markets through his blog, TheFinanser.com, as author of the bestselling book Digital Bank, and Chair of the European networking forum the Financial Services Club. He has been voted one of the most influential people in banking by The Financial Brand (as well as one of the best blogs), a FinTech Titan (Next Bank), one of the Fintech Leaders you need to follow (City AM, Deluxe and Jax Finance), as well as one of the Top 40 most influential people in financial technology by the Wall Street Journal's Financial News. To learn more click here...